City Ventures Reviews & Homebuyer Testimonials

From Luis, Raul to Jeremy, we felt very well taken care of and enjoyed each phase of our home journey. This team I know I can call any moment and they will answer and take care of any issues that come up. My family and I feel like we have made long lasting friendships in these gentlemen and trust me when I say they are true assets to City Ventures. 

They were very honest and friendly. I really appreciate their help specially Mr. Telford he was amazing and great customer service I’ll definitely recommend him to anyone who wants to buy a house.

The sales team was a pleasure to work with throughout the home-buying process. They were friendly, knowledgeable, and consistently responsive, typically getting back to us within a day or two whenever we had questions or concerns. Their communication and support made the overall experience much smoother and helped us feel confident every step of the way. A special call out for Raul. He made us feel welcoming and was accommodating.

What I liked most about my experience with City Ventures was the support and customer service provided after closing. John was very helpful, professional, and patient in walking me through the maintenance and features of my home. He took the time to answer my questions answer my questions and made me feel supported throughout the process. 

Overall, I've had a very positive experience with the customer service team. My customer service manager has been professional, responsive, and genuinely helpful throughout the post-move-in process. She always addressed my concerns in a timely manner, kept me informed, and made sure issues were followed up on until they were resolved. I really appreciate her dedication and excellent customer service. Overall, I'm very satisfied with the support I received from my customer service manager, Laura, and appreciate her professionalism and responsiveness.

Scott was absolutely amazing. He's extremely friendly, knowledgeable, and made an experience that felt pretty overwhelming feel manageable. He's trustworthy and I felt as if we has a friend helping us through the process!

Overall, I've had a very positive experience with the customer service team. My customer service manager has been professional, responsive, and genuinely helpful throughout the post-move-in process. She always addressed my concerns in a timely manner, kept me informed, and made sure issues were followed up on until they were resolved. I really appreciate her dedication and excellent customer service.

Everyone we have dealt with throughout the process have been amazingly helpful and kind. Also the ability to choose some of the options and upgrades to truly make it feel like our home.

Very helpful and timely. The team was amazing and respectful, could not ask for a better experience.

I was happy to see the use of drought tolerant plants. I loved having the option of convection ovens and induction stove tops. We love being close to the wilderness. I liked the use of the retention straw system on the slopes.

Jeremy, simply put, is hands down the best rep to work with on any of the issues we have reported on the home. Super knowledgeable and ensures the ticket requests are resolved as soon as possible. Really love working with Jeremy. 

Laura was helpful and proactive during the delivery process in helping to fix smaller issues pre and post closing. She provided great costumer service and listened to these issues and in getting them resolved. I liked that i could just direct my concerns to her and didn't need to coordinate. 

I appreciate Raul showing us the process of our home and answering our questions and concerns in a timely manner. I appreciate John giving us a thorough walk through of our house so we could get more insight. John was always available with any questions regarding our home. John and Raul are very approachable and friendly which made the process even smoother. 

Jeremy helped manage every aspect of our new home move-in process, including answering questions about the home and lawn. He took the time to educate us on important features such as sprinkler care, appliances, and general home maintenance. Jeremy is a top-notch employee who works with integrity, care, and kindness.

Luis was also excellent throughout our home selection and purchase process. Both gentlemen were outstanding!

Buying a home is a big purchase in life. Ben's handling of the matter made me truly glad that I bought this house. He is extremely honest, kind, and thorough. I will continue to feel reassured knowing that I was able to buy a house from City Ventures, which has excellent employees. 

Truly the best home buying experience we have had. We have moved into new homes some 22 times over the years and we are satisfied enough to make this our longest stay. We see your two employees as friends and so much so that we have invited them to have dinner with us. We love the home, design, neighborhood and everything about it. Thanks for being such a great builder and having such excellent team members. 

We felt well taken care of throughout the entire process and truly appreciate their professionalism and dedication. We also absolutely love the modern design and sophistication of the home. City Ventures has truly set a high bar for future home building with its quality, style, and professionalism. 

As a first-time homebuyer, I couldn’t have asked for a better experience…. the entire home orientation process feel easy, clear, and stress-free. Buying your first home can be overwhelming, but Ryan took the time to walk me through every detail, patiently explaining everything and making sure I fully understood my new home. His professionalism, knowledge, and genuine willingness to help made a huge difference. What truly stood out was Ryan’s support even after the purchase. He didn’t just disappear once everything was finalized—he continued to make sure everything was going smoothly. When I noticed an issue with one of my cabinets, Ryan immediately stepped in and helped schedule an appointment to get it checked and resolved. That kind of responsiveness and follow-through really shows how much he cares about the homeowners he works with.

Trina, who was amazing during the home touring process. She guided us through the property with great attention to detail and made sure we fully understood everything about the home we were planning to purchase. Trina was incredibly knowledgeable, patient, and always willing to answer our questions, which made the entire process feel comfortable and smooth. She explained the features of the home clearly, took the time to address any concerns we had, and made sure we felt confident about our decision. Her professionalism, friendliness, and organization helped make the touring and information process seamless.

The customer care service experience was outstanding. Ryan Telford gave us a detailed orientation and is available to assist whenever I needed his expertise. 

The incredibly professional, yet friendly service from Ryan. I've experienced good service before, but he takes it to the next level. With most companies you get good service until the sales transaction is completed, but immediately after that happens the service deteriorates. With City Ventures we had unexpected visits and follow ups. We enjoy our home and community and Ryan makes the company one that will have no hesitation in recommending. 

What I liked most about my experience was the professionalism of the sales tea, and the quality/design of the homes. The buying process was generally organized, and I appreciated the modern layouts and energy-efficient features.

There are a lot of things to like, especially the quality of customer service provided by Raul, Luis, and Jeremy. Raul and Luis worked together making sure to walk us through the process of choosing upgrades even though we lived very far. They still support us when we have questions to this day. Jeremey is just awesome at his job! He was prompt to our needs, patient and fast acting! I have to say that he is a gem to this business! He makes this experience beyond enjoyable. 

From the beginning, Tina was warm, incredibly kind, and highly informative. When it came time for our walkthrough, Adolfo was exceptionally friendly, professional, and thorough. Additionally, Ryan was always quick to respond whenever we had questions or concerns. All in all, the entire team made this a fantastic experience, and I truly appreciate their dedication and excellent service.